A club member books a tasting, adds a cheese board, and mentions an anniversary. By the time they arrive, your host should know all three.
How many systems does your team have to check to make that happen?
For wineries, that is where reservations become a bigger business question: how easily does a booking connect to everything your team needs to deliver the visit?
wait so for that opening what part comes after that third line?
Replace the original opening through “But can your team see all of that when the guest walks through the door?” with those three paragraphs. Then transition into Corksy like this:
A club member books a tasting, adds a cheese board, and mentions an anniversary. By the time they arrive, your host should know all three.
How many systems does your team have to check to make that happen?
For wineries, that is where reservations become a bigger business question: how easily does a booking connect to everything your team needs to deliver the visit?
A standalone booking tool may fill seats, but the work doesn’t end with the confirmation email. Member benefits, advance purchases, and guest requests still need to reach the people preparing for the visit. When that requires switching systems or manually connecting records, staff carry the extra work.
Corksy’s rebuilt reservations system brings those pieces together. The latest release, Corksy Reservations v2, connects winery experiences, guest bookings, member benefits, customer records, and tasting-room operations in the same platform wineries already use to run their DTC business.
For wineries juggling a separate booking tool alongside their ecommerce, wine club, and POS, that means an opportunity to simplify daily operations—and potentially eliminate the cost of another reservations subscription.
A booking should be the beginning of a better guest experience
A club member booking a tasting should be able to access their eligible member pricing. A guest planning a celebration should be able to share that detail before arriving. And a host should know which party ordered a cheese board without searching another system.
Corksy Reservations connects those details from booking through service.
Guests can find experiences by date and party size, choose an available time, select ticket options, and add products before checkout. Eligible members who sign in can access configured member pricing or member-only tickets through their existing Corksy club record.
The result is a booking experience that makes it easier to plan a visit—and gives the winery more of the information it needs to make that visit personal.
One less subscription. Fewer places to manage your business.
The cost of a reservations platform goes beyond its subscription. It also includes the time staff spend checking member eligibility, looking up purchases, and moving guest details between systems. When evaluating your setup, consider both the software bill and the work required to turn each booking into a well-prepared visit.
Corksy Reservations is included in the Corksy platform fee, giving existing clients a way to manage bookings without adding a separate reservations software subscription.
For wineries using Tock or another standalone booking platform, moving reservations into Corksy may offer an opportunity to reduce software costs while bringing more of their hospitality operations into one system.
The value extends beyond the subscription. Staff can manage bookings alongside the customer records, wine club information, products, and POS tools they already use. There are fewer places to look when preparing for a visit, answering a guest’s question, or reviewing their history.
Make it easy to book—and easy to buy a little more
The guest’s visit starts before they reach the tasting room. Booking is an opportunity to help them choose the experience they want and discover what would make it even better.
With Corksy Reservations, wineries can offer multiple ticket types within an experience and add products from their Corksy catalog before checkout. A seated tasting might include an optional cheese board. A special dinner might offer a bottle pairing. A tour might have distinct tickets for adults, designated drivers, and eligible members.
Those choices stay connected to the booking, so the team can see what was purchased and prepare accordingly.
For the winery, it creates another opportunity to generate revenue before the visit. For the guest, it makes more of the planning possible in one transaction.
Give staff what they need before the next party arrives
A smooth online booking means little if the team has to scramble to find the details during service.
Corksy’s Daily Reservations view gives staff a working view of the day, with bookings organized by timeslot or party. They can review tickets and add-ons, see special requests, assign a host, update a sublocation, post team notes, and check guests in.
Phone bookings and walk-ins can be entered by staff, too. With the POS sales channel enabled for an experience, reservations can also be booked through Corksy POS.
That keeps the team working from the same booking information, whether the guest reserved online, called the winery, or arrived at the tasting room.
Build the experiences you want to sell
Winery hospitality goes well beyond the standard tasting.
Corksy Reservations supports experiences such as cave tours, winemaker dinners, concerts, workshops, private events, and members-only releases. Wineries can configure recurring or one-time timeslots, multiple ticket options, capacity, duration, party-size limits, booking windows, and cutoffs.
Related ticket types can share a timeslot and capacity, helping staff manage one experience without splitting every ticket option into a separate offering.
That gives wineries room to expand their hospitality calendar while keeping booking and service organized.
A reservation should build the customer relationship
A reservation is part of a customer’s relationship with your winery. It should be accessible alongside the rest of that relationship.
Corksy records reservations on the customer’s profile, connecting booking history with the record used across wine club, ecommerce, and tasting-room purchases. Staff can look back at previous experiences, while managers can search bookings, manage changes and cancellations, handle eligible refunds, and review Reservation Summary and Details reports.
When a returning guest books again, the team has more context for the visit. When a manager reviews reservation activity, the information lives within the broader DTC platform.
Follow a booking beyond the confirmation email
Before evaluating your next reservations platform, follow one booking through your current operation. Can a member access their benefits without calling? Can a guest purchase an add-on without a separate transaction? Can the host see special requests before arrival? Does the visit become part of the customer’s history?
Every extra lookup, manual handoff, or duplicate record is work your team has to absorb. Those steps belong in the conversation alongside subscription costs and booking features.
Corksy’s rebuilt reservations system brings these workflows into the platform wineries already use for their DTC business. For wineries using Tock or another standalone tool, it offers an opportunity to simplify operations and potentially eliminate a separate reservations subscription.
Explore Corksy Reservations or talk with our team about your current booking setup.