No one picks up the phone anymore. And it’s harder than ever to get your emails delivered and opened. But it is still possible to reach your customers…everyone reads their text messages. Other industries may have a head start, but RedChirp is helping wineries catch up.

“In just two years, RedChirp has gone from serving one to almost 700 wineries because we’ve been relentlessly listening to their specific challenges and rapidly developing solutions,” says Jennie Gilbert, Co-Founder of RedChirp. “Every DTC team has a lot to communicate and it’s getting harder to cut through the noise. But you can do it with texting! RedChirp makes it easy and works right away.”

With RedChirp, wineries can text with customers one-on-one and in bulk, automate recurring messages like shipment notifications and reservation reminders, and securely collect credit card info in minutes instead of days. Wineries of all sizes and from all regions are using RedChirp to create elevated customer service experiences, execute more effective club communications, and run more powerful promotions.

The next generation of webchat — which starts on your website but moves the conversation to text — is included in every RedChirp subscription for free. Case studies and order attribution data show these webchats convert into significant sales, with the added bonus of organically growing your opt-in list without lifting a finger.

Wineries use RedChirp to securely collect credit card information by text message too. Because that’s so convenient wineries, Payment Requests have become one of RedChirp’s most popular features. Customers love it too! Across the platform, they complete 42% of these Payment Requests in 10 minutes or less and 98% in less than 24 hours.

RedChirp’s integrations with wine industry tools increase visibility and make automations more powerful. Share contacts, trigger shipment notifications, confirm orders, send reservation reminders, and maximize the performance of your emails. Automated Order Attribution reporting makes sure you know which texts are converting into sales and exactly how many. RedChirp integrates with Commerce7, eCELLAR, WineDirect, vinSUITE, tock, Mailchimp, Klaviyo, WineShipping, WineDirect Fulfillment, Outshinery, and WinePulse.

Are you tired of emailing into the abyss and playing phone tag? Text your customers instead! Stop by RedChirp’s booth #521 at the WIN Expo to find out how.

Text Marketing