6980 Santa Teresa Blvd., Suite 201, San Jose, CA, United States of America, 95119

http://www.libdib.com

408-493-3180

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Why You Should Care about Shipping

Calling all Makers. It’s time to pay some attention to shipping. 

There are many different components when it comes to being a successful Maker on LibDib. Quality materials. Make good stuff. Package it nicely. Get it to the end destination safely. Remember, we are transporting heavy, breakable and highly regulated liquids. Getting it there is the final and most  important step.

Here are 3 reasons why LibDib’s shipping matters and what you can do to ensure your offerings get to Buyers safe and sound. 

  1. Breakage: When wine or spirits bottles break because they are not properly packaged for shipping, it’s a literal mess. Even if one bottle breaks, a sticky situation often ensues (and potentially damages) all the labels in the box. Sometimes our shipping partner will catch breakage before it ends up at the Buyer. However, sometimes it gets missed and a Buyer has a less than satisfactory experience with soggy cardboard, sticky bottles and unsalable products. Makers--you spend a lot of time creating amazing offerings and packaging. Don’t skimp on the last step and ruin that first impression. 
  2. Delays: With breakage comes returns and reshipping. This is a big setback in the entire process and can often add at least a week to final fulfillment. Again, you have a disappointed Buyer. If it's a first time Buyer, it is that much harder to get a reorder. 
  3. Opportunity: To add an extra personalized touch to your Buyer. LibDib’s model is unique in that your package is going from the distillery or winery to the buyer (most often with a stop at a warehouse, but it remains intact). Throw in a little personalized note to say thank you to your Buyer for their support. POS materials can also be delivered with products, which is very convenient for Buyers as they unpack and place items on the shelf. Little things can go a long way to build relationships. 

Today, LibDib announced a partnership with Gorilla Shippers. Not only are they family-owned and environmentally** friendly, but they have FedEx Certified* shipping materials. This creates a very streamlined process with LibShip, LibDib’s shipping program with FedEx. Click here to read the announcement. For more information about LibShip and rates, please click here

*What does FedEx Certified mean? FedEx has a Packaging Lab where they test boxes and put them through worst case scenarios. Only those that pass a series of rigorous tests will be able to use the label FedEx Certified. 

**Hexaboxes are made from 100% post-consumer waste and are easy to stand up and break down. They are biodegradable and can be put right into the recycling bin. These shippers are perfect for LibDib spirits makers, especially with those different sized, delicate bottles. 

Shipping Gorilla Shippers

About

LibDib is the first fully licensed, three-tier distributor with a web platform. This platform allows Restaurants, Bars & Retailers (RB&Rs) to legally and efficiently purchase boutique wines and craft spirits made by Makers of all sizes. LibDib manages the delivery and handles all payment processing, for a streamlined distribution process. 

Via LibDib, any Maker of specialty wine and craft spirits, can easily create an account and input their products of choice. After uploading a license and basic information, Makers define each SKU, calculats the listed wholesale price, and define where to distribute product—down to the account level.

Using LibDib, Buyers upload a license and purchase products online, streamlining the order process for both parties. Buyers can access sales materials within the platform, communicate directly with Makers, request samples, or set up automatic reorders or reminders. Buyers then receive the product via a LibDib distribution partner, 3PL or a common carrier (depending on the market and compliance regulations).

LibDib is available in more than 10 U.S. markets.

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Contact

Contact List

Title Name Email Phone Extension
Director, Maker Experience Tanya Riesbeck makers@libdib.com 408-769-2129 1008
COO/CTO Richard Brashears richard.brashears@libdib.com
CEO Cheryl Durzy cheryl.durzy@libdib.com 408-769-2129
Director, Reseller Experience Helene Venegas resellers@libdib.com 408-769-2129 1002
Sr. Director of Marketing Holly Nuss holly.nuss@libdib.com 408-769-2129 1013

Location List

Locations Address State Country Zip Code
Liberation Distribution, Inc. 6980 Santa Teresa Blvd., Suite 201, San Jose CA United States of America 95119

List of Locations