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Commerce7 Introduces Brand New Features Designed to Streamline Wineries Day to Day Operations

Commerce7 expands its suite of features to include new club workflows, redesigned emails, improved reservations and strengthened security.

Vancouver, British Columbia – Today, Commerce7 announced several exciting new features that focus on improving the day to day efficiency of wineries. Over the past year, the team at Commerce7 has spent a lot of time visiting wineries to better understand how they operate their DTC business, and their new releases are a direct reflection of the feedback they received. These upgrades, coupled with Commerce7’s existing suite of winery-centric features ensure their users have the tools they need to seamlessly run their everyday operations.

“Every year we continue to push the bar, launching hundreds of new features a year — but once or twice a year we do larger releases. I’m really excited about this release. We spent countless hours talking to wineries and these club, payment, email, and reservation features are a direct result of the input we received.” said Andrew Kamphuis, President of Commerce7.

Enhanced Club Workflows

There’s a lot that goes into managing a club and club shipments. With Commerce7’s latest updates, new club features are designed to help wineries operate easily and efficiently within their day-to-day workflows — all paired with a more streamlined frontend experience for club members.

New club features include:

  • Club Items on Signup – If users have a subscription club, or a traditional club that allows for user choice, customers can select their products as they sign up showcasing the flexibility of clubs to customers right off the bat.
  • Club Shipments & Inventory – Club management has never been more efficient. Users are able to see and work with shipments across all of their clubs. Search inventory, retry declines, find members and more from one convenient spot in the Commerce7 admin panel.
  • Club Package Setup – It’s easier than ever for users to set up a club package. It’s now just one step, with all settings managed through a single screen.
  • Exchanges – Exchange products in a club package mid processing in case of limited inventory quantities.
  • Club Shipments – Add any item to an individual shipment, whether it’s available in the club package or not, making it easier to customize club shipments on an as needed basis.
  • Declines – If customers update their credit card and are on one of Commerce7’s modern payment gateways, their club shipment will be retried automatically one time, eliminating the inconvenience of having to track and process them manually.

Payment Upgrades

The updates made to payments across the board bring enhanced performance and cutting-edge capabilities to the Commerce7 point of sale system.

New payment features include:

  • Apple Tap to Pay (United States) – U.S wineries using Commerce7 Payments can now securely accept contactless payments including debit and credit cards, Apple Pay, Google Pay, Amazon Pay, and other mobile wallets through a single tap on an iPhone. No payment terminal required.
  • Statements (United States) – Statements are now available inside the admin panel for customers using Commerce7 Payments, streamlining the reconciliation process.
  • Paystack (Africa) – Commerce7’s modern, feature rich V2 Frontend is now available to all South African Wineries.
  • Sumni Device (Africa) – Soon available to all African clients, the Sumni device can run Commerce7’s entire point of sale system and offers a touch screen, chip reader, and PIN capabilities with no payment limits.
  • Tipping (Australia & Canada) – Customers can now tip directly on an EMV device with Stripe in Canada, Australia, and everywhere Stripe is used outside of the United States.

Redesigned Emails

With branding at top of mind, the changes made to emails on Commerce7 give users more control over the visual appearance of emails sent through the platform, in addition to a content refresh of transactional emails to ensure wineries are able to put their best foot forward.

New email features include:

  • Theme Builder – Commerce7 has introduced an email theme builder making it easy to set up your header, footer, color scheme, buttons, fonts and automatically apply these edits to all of your campaign and transaction emails to achieve cohesive branding.
  • Transaction Emails – Multiple transaction emails including order confirmation, club shipment reminder, and reservation confirmation have been reworked to be more clear and visually appealing in addition to two brand new emails – reservation and order pickup reminders.

Improved Reservations

Reservations are an important part of any DTC winery, and with Commerce7’s latest update, customers have more control over their reservations all while reducing the number of manual steps required by staff.

New reservation features include:

  • Cancel Online – When users set up the reservation type, they have the option to allow customers to cancel online, giving customers the tools to manage their reservations as needed.
  • Apple Pay – Customers can now pay for reservations using Apple Pay, creating a faster, more secure checkout experience.

Strengthened Security

Security is one of Commerce7’s top priorities, and with the recent updates to security, both user and customer data are better protected through stronger safety standards and password enforcement.

New security features include:

  • Two Factor Authentication – If enabled, 2FA will prompt the Commerce7 system to send a code to the user that they will need to enter to successfully login, adding an additional layer of account security.
  • Password Security – All new accounts will have to have a 12 digit password to further reinforce password strength.

About Commerce7

Commerce7 is a modern DTC platform for wineries focused on providing customer-centric commerce solutions. Innovative features including being 100% API based, a top shelf personalization engine and modern ecommerce and club tools has made it the platform of choice for over 1,400 wineries worldwide looking for a more cutting edge solution. Regardless of size, all clients on the Commerce7 platform have access to the entire suite of products, features, and functionality.

For more information, visit www.commerce7.com.

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The New Way of Commerce    

     

Customer centric commerce for the alcohol industry

At Commerce7, we believe that above price and product, the number one reason a consumer will choose your brand is customer experience. By tailoring your direct to consumer commerce to your customer, we help you build customer loyalty through happiness, which will drive your sales and profit. Our mission is to enable businesses around the world, regardless of size, to succeed by empowering them with the digital tools needed to create a world-class shopping experience for your customers.          

 

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Modern Tools for Any Size Business

Get access to the entire suite of tools from Commerce7 regardless of your winery’s size or DTC sales. We believe that whether you’re relatively new and small, or an established industry giant, you should be using everything that our platform has to offer.

 

Modern Ecommerce

Show club member pricing and other discounts upfront on product pages. Expedite the checkout process with a best practice checkout which supports modern payment options such as Apple Pay, Google Play, and Alipay.

63% of all web traffic comes from a mobile device, the Commerce7 best practice checkout makes mobile orders easy and efficient.

 

Personalization Engine

Personalize your website visitors online experience by displaying unique content, pricing, and products, based on your relationship with your brand, and the context of their site visit.

Personalizing a consumer’s shopping experience increases average order value 33%, increases the chances a first-time buyer becomes a repeat buyer by 44% and increases the chances a consumer makes a spontaneous purchase by 49%.

 

Modern Club

With our modern club tools, your members can visually personalize their club packages similar to Blue Apron, Dollar Shave Club and modern subscription services. Customers can easily add and remove products, change bottle quantity, cancel online, put the club on hold online, and change the shipment date.

Since switching to a modern club, Constellation Brands US has seen an 11% lift in average club package size across all brands.

 

Smart POS

Access a customer's full profile right from your POS. Use our actionable "Smart Notifications" to handle pickup orders, manage club shipments, handle credit card updates, and other customer issues all with just one click. Use our EMV capability to perform chip and pin card transactions, or allow customers to pay with either ApplePay or GooglePay. Perform card-not-present refunds in house. Manage multiple orders simultaneously. Add items to a customer's order throughout their visit, collect payment when they leave. Toggle between your other customers in the meantime. View customer data right at the till.

 

Enhanced Design Opportunity

Commerce7’s front end widgets plug into any modern CMS such as WordPress or Craft CMS and can be styled through the CSS. No subdomain is ever required throughout the shopping experience, and product pages can be merchandised without restrictions. With Commerce7 you can build and design an online shopping experience that reflects your brand.

 

Convenient Reservation

Allow guests to easily book reservations online through our front end widget, or book reservations through the back end. If an experience isn’t available at a desired date or time, recommended alternatives are displayed. Gain insight and an overview of your day-to-day bookings with our custom property maps. Quickly see which locations are occupied with party sizes and designated hosts. Coordinate staff schedules with reservations effectively.

 

100% API Driven

Commerce7 is 100% API driven. All data on the platform can be pulled or populated via our APIs. You are in full control. Custom integrations, reports, plugins, and custom functionality is easy to achieve. Custom builds can be done by your team, our team, or third-party developers.

 

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Contact

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Title Name Email Phone Extension
Zach Kamphuis zach@commerce7.com 604-217-5161

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Commerce7 PO Box 17511, Vancouver BC Canada V6E 0B2

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