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THE PERSONNEL PERSPECTIVE
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Address: 575 W. College Ave. Ste. 101
Santa Rosa
CA, 95401
United States
Phone: (707) 576-7653
Fax: (707) 576-8190
Email: Click to email us
Web: Click to visit us
Primary: Carolyn Silvestri
See Contacts  for more...
 
Our Services Include Executive Search & Recruiting, Management Training & Strategic Human Resources

We are a group of senior level management consultants with focused expertise and experience in the Wine Industry. We work with our wine clients providing strategic consultation, leadership and management training and coaching, sourcing and placing key employees and supporting them in times of growth and transition. 

We build your business by helping you leverage your greatest asset…your people. Hiring them. Motivating them. Training them. Retaining them.

Click on the links below to read more about our extensive services.

Wine Industry Recruiting  -  Crafting Ultra-Premium Placements Since 1987

The Personnel Perspective has successfully placed talented, highly qualified individuals with our Wine Industry clients for over 20 years. With our strong industry roots we have developed not only an extraordinary database of high caliber candidates but also an extensive referral network of industry professionals which we utilize during every search process.

Training Solutions

You can take your company's success to an entirely new level by providing both management training for your staff and focused individualized coaching to key leaders. We provide these services to develop your employees so that they can achieve your business goals.

Your goals, culture, and needs are unique.  We understand that, and provide training programs customized specifically for you. Our training approach is low on theory and high on practical application.  That means you can look forward to training events that are engaging and highly interactive, with an emphasis on participant involvement and experiential learning. To ensure success, we employ case studies, management models, small discussion groups, and role playing. We also create action plans to insure retention of learning and transition of skills in the workplace.

Our programs include Management and Leadership Training, Supervisory Training, Employee Training and Individual Coaching.  Many are provided in Spanish as well.

Trainings include:

  • Supervisory Skills
  • Management Skills
  • Leadership Development
  • Legal Issues in Management
  • Prevention of Harassment in the Workplace
  • Performance Management and Evaluation
  • Progressive Discipline and Documentation
  • Managing the Difficult Employee
  • Communication
  • Change Management
  • Conflict Resolution
  • Team Building
  • Promoting a Positive Workplace
  • Behavioral Interviewing
  • Customer Service
  • Time Management
  • Meeting Facilitation
  • Supporting a Bicultural Work Environment

 HR Strategic Consulting

To maximize your success, your current systems and procedures need to be aligned with the achievement of your business objectives.Using our facilitated strategic planning, you can clarify and prioritize your critical issues, and develop a clear and concise plan to achieve your objectives. If you need on-call HR resources for addressing compliance, employment and management related issues, we can help. We custom design and implement HR solutions, programs, and procedures to solve your unique concerns.

Strategic Planning

Using facilitated strategic planning, you can clarify and prioritize your critical issues, and develop a clear and concise plan to achieve your objectives. Our trained facilitators will help you develop your plan, plus we can help you leverage the critical interdependent roles that Operations/Production, Human Resources, Sales/Marketing, and Finance play in the success of you organization.

Organizational Design and Structure

To maximize your success, your current systems and procedures need to be aligned with the achievement of your business objectives. We can help you make sure the two match up.  We then work with you to design an infrastructure uniquely suited to reaching your goals, and assist your management team to enhance their effectiveness within the new structure.

Other Services Include:

  •       Compensation, Incentive & Bonus Plan Design
  •       Performance Management & 360 Review
  •       HR Compliance Reviews
  •       Employee Handbooks & Key Policy Development
  •       Outplacement & Career Counseling
  •       Retreat Facilitation
  •       Conflict Resolution  
  •       Mediation
  •       Employee Opinion Surveys

 

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About The Personnel Perspective

The Personnel Perspective has provided support to the Wine Industry for over 22 years.  When you work with The Personnel Perspective, you draw on a seasoned team of  management consultants with focused expertise in executive search & recruitment, strategic human resources, organizational transition, compensation plan development, and management training professionals. You can use our diverse experience, knowledge, education, training and insight to help you leverage your staff to maximize growth, stability, and productivity.

With our help, you can confidently recruit and retain key employees; minimize risk and ensure compliance; enhance productivity and accountability; and align HR initiatives with business objectives.

Certified Small Business Enterprise(SBE) and Women-Owned Business Enterprise (WBE)

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Jeannette Feldman, co-Principal of The Personnel Perspective, manages the consulting and training functions. As a consultant, she provides expertise and counsel to CEO's and senior management on issues related to all facets of human resources, management training and organizational development. Jeannette's proficiency includes: leadership and management coaching and training; development and delivery of customized training programs introducing topics such as legal issues in management, leadership models, team building, conflict resolution, and performance management; facilitation of strategic planning sessions, executive staff meetings, company retreats, and team-building sessions; and problem solving and conflict resolution with management teams, individuals, and work groups. Jeannette has over 25 years experience as a Human Resources generalist, management consultant and trainer. She has held management positions in both Human Resources and Employment for technology and manufacturing organizations.


As Senior Recruiter for The Personnel Perspective, Carol Comini has recruited and placed successful employees for clients of The Personnel Perspective for over ten years. She specializes in focusing one-on-one on a client's hiring needs by conducting a thorough analysis of the open position. She then matches the required skill set to the candidate\'s skill set in order to facilitate the best overall organizational fit. Prior to joining The Personnel Perspective, Carol spent sixteen years in retail management as a buyer for a southern California major department store. Ms. Comini holds a Bachelor's degree from the University of California, Santa Barbara. She is active in various volunteer organizations relating to children and community service.


Shelley Brott uses her expertise in compliance to create Human Resources policies and procedures, to provide training on the most current state and federal laws and harassment prevention, and to serve as an expert witness in legal proceedings. She has over 25 years experience in human resources, including serving as a Division Human Resources Manager for Pacific Gas and Electric Company, and as Vice-President of Human Resources for Redwood Empire Bancorp. Ms. Brott has a B.S. in Industrial/Organizational Psychology from the University of Illinois, Urbana, and a M.S. in Industrial Relations/Human Resources from the University of Wisconsin, Madison. Shelley is an active community volunteer and a graduate of Leadership Santa Rosa.


Born and raised in Santa Rosa. CA, Amy Chiurco has been working in sales in the wine industry for the past four years. Working with winemakers and winery owners alike Amy has developed strong relationships with many outstanding wineries throughout both Napa and Sonoma Counties. Amy spent 10 years in the restaurant and hospitality industry, including time in managerial positions, prior to her role in sales in both Southern and Northern California. Amy has recently become a board member of Schools Plus and acts as an athletic volunteer for Santa Rosa High School. She holds a Bachelors Degree in Communications from the University of California, Santa Barbara. Outside of the office you can find her on the soccer field, writing and singing original songs, or walking her dogs, Isabelle and Arizona!


Carolyn Silvestri founded The Personnel Perspective in 1987. In addition to providing the vision and overseeing all aspects of the business, she manages the recruiting function and provides expertise and counsel to CEOs and other Senior Managers on Human Resources related issues. Carolyn has over 25 years experience in the wine, manufacturing and technology industries in human resources as a Corporate Director of Human Resources and as a consultant. She holds a B.A. from the University of California, Santa Barbara.

Have the Best Managers with the Best Skills

Management skills don’t always come naturally, however they are key to success. Poorly managed employees can mean an increase in turnover, lost revenue, and lost customers. So much time is spent creating the “best product” and the “best organization”; complement that with the “best managers with the best skills”! 

Ask yourself these questions: Do your supervisors and managers lead and motivate employees to achieve the highest level of accountability and performance? Do they have the ability to achieve results through others? Are they comfortable delegating responsibility and delivering feedback? Do they have the skills they need? The Personnel Perspective offers a wide variety of workshops catered to supervisors and managers to enhance their leadership skills. Just listen to what former attendees have said:

"I learned how to deliver my message and interact with different personality styles. The workshop gave me more insight on how I manage and I realized that I have room for growth and learned how to pursue it." 

"Great class, great topics & wonderful tool kit to use as a resource for the future." 

"Thank you for the presentation. It was both challenging and informative, as well as provided tools for addressing issues within my team."

"I can't think of anything that would be better with more or less time. It was very well presented and very educational. Thank you!"orksop

Length

Date            Workshop                                                Length

June 5         Harassment Prevention for Supervisors    2 hours

June 26       Supervisor’s Toolkit                                   1 day

July 17        Managing the Difficult Employee               2 hours

July 24        Supervisory Training en Español               1 day

August 7     Turnaround or Terminate                           2 hours

August 28   Managing Within the Law                           2 hours      

Contact us to sign up your managers and supervisors today!      


News Archive
Conflict Can Impact Your Bottom Line: Resolve it Quickly and Efficiently
30 April, 2012


Most conflicts can be resolved without defensive responses, angry accusations and continued misunderstandings. When conflict is managed correctly, it's a healthy way to explore different ideas and options, strengthen relationships, and arrive at creative solutions that benefit individuals and the organization. 

Diana Laczkowski, Associate of The Personnel Perspective and resident conflict resolution specialist, recently spoke at a premiere event in Santa Rosa: Biz Now, held April 19th. Before 300 business owners and high level managers, she shared information on conflict in the workplace, how it can impact your business, and how to resolve it properly. 

She asked “What happens when people in your organization don’t get along; when some employees have supervisory power and others have a new level of autonomy through a promotion or change in position”? 

Her response, “Things can go sideways quickly or it can slowly happen over a period of time. You may see individuals challenging authority while others feel there is a lack of respect.  This can impact both morale and the bottom line if it is not addressed, or a formal complaint could result.  People get distracted and their energy is drained rather than being productive”. 

Conflict among employees within an organization can affect everyone around them. Work slows down and even stops when a major conflict is happening. Resolving conflict quickly and efficiently is best, making sure you avoid superficial resolutions. A handshake and an apology don’t always cut it; people tend to go back to their old ways. 

Diana stressed the importance of having a skilled manager or a neutral third party who can listen to each person involved in conflict in an effort to discover what the core issues are, taking time to find out what underlying messages are being shared. These may include statements such as “my reputation is at stake” or “my experience is not being acknowledged”. Building your listening ability is a critical skill for conflict resolution. People need to be heard before they can really let things go. Paraphrase and repeat what people say, making sure you really understand how they are feeling. 

She also finds it is important to have clear roles, responsibilities, and lines of authority. Many times conflict can arise from misunderstandings of what a person’s role is, or what level of responsibility and authority they hold. 

You want an engaged team and it is important to lead by example and keep engagement alive and well. Your business will thrive and grow along with your profit margins. The future is brightest when everyone is working together and getting along. 

If you are interested in more information on our conflict resolution services, please contact Amy Chiurco; Director of Business Development and Client Services at The Personnel Perspective, at 707-576-7653 or amyc@personnelperspective.com.


Do You Have the Right Tasting Room Team?
16 April, 2012


Spring is here and as the sun shines down, people look to get out of the house and enjoy the outdoors. What better place to do that than wine country! As they make their way to your tasting room ask yourself this, do you have the right team in place? Will your staff provide your guests with a memorable experience, one where they leave the tasting room with a better understanding of your wines, and a few bottles to enjoy down the road? 

In order to prepare for busy times ahead it is good practice to analyze what is needed in your organization. A critical component of this practice is to take a look at your staff and determine whether you have the team you need to drive continued success. Ask yourself the following questions; Are there any key positions that need to be created? Does any staff carry too much responsibility? Do workloads need to shift? And does this mean a new hire is necessary? It may be time to fine tune your organization in preparation for a successful year. 

Once a need is recognized it is another thing to begin the process of bringing on key employees. It has been reported that real costs of replacing an employee can total up to 150% of the employee’s annual compensation figure due to time spent on the search from an internal source, loss of productivity, and utilizing temporary staff. The Personnel Perspective has been working with winery clients on filling key positions for over 24 years. We understand the time and energy that goes into an effective and successful search and we dedicate ourselves to delivering only star candidates. 

Having a successful team in place will help result in a successful year, one where you will see your business and your employees thrive. Finding your best team may seem like a challenge but don’t let it stop you from achieving your goals. Contact us today to speak with one of our recruiters and learn more about how they can help you build the team to succeed.


The Personnel Perspective Establishes a Niche in Direct to Consumer Job Placement
02 April, 2012


Everything we hear and read confirms that establishing a successful Direct to Consumer program is a top priority in achieving your winery revenue goals.  Wine industry D to C sales grew in value by almost 9% last year. Cutting the “middleman” out and selling wine directly out of the tasting room means increased profit. But, critical to a successful program is having the best people with the right skills in place.  Some of the key roles include: Director of Retail Operations, Hospitality Director, Tasting Room Manager, Wine Club Manager, and Director of Direct to Consumer Sales.

As a full-service Human Resources firm, The Personnel Perspective, is able to help you identify the skills needed to meet your goals based on your Direct to Consumer program.  We have established a niche in this area and we continue to expand our talent pool with each new  recruitment we accomplish.  We work with your Public Relations Director or external PR Firm to understand your short and long term goals and then we source the right people to support that plan. 

A few searches we are currently working on include: (See our website for job details)

Director of Retail Sales
Director of Retail Operations
Tasting Room Manager
Direct to Consumer Director 

We welcome the opportunity to introduce you to some stellar candidates with the skills and experience needed to support you in achieving success with your Direct to Consumer program. Contact us to set up a time to meet to discuss what key position is right for your organization. Together we can help you achieve your program’s success.


Revised 2012 Workshop Schedule - Save the Dates!
30 March, 2012


We are excited to announce several new new workshops for 2012. Our clients have asked us for new training topics and we delivered!
 

 

Date           Workshop                                     

Feb 16        Supervisor’s Toolkit

Mar 6          Harassment Prevention for Supervisors

Mar 22        Effective Hiring & Interviewing

Apr 10         Supervisory Training en Español

May 2         Harassment Prevention en Español    

May 17       360◦ Feedback    

Jun 5          Harassment Prevention for Supervisors 

Jun 28        Supervisor’s Toolkit

July 17        Managing the Difficult Employee 

July 24        Supervisory Training en Español

Aug 7          Turnaround or Terminate

Aug 28         Managing Within the Law

Sept 11        Harassment Prevention for Supervisors

Nov 8           Harassment Training en Español

Nov 13         Supervisor’s Toolkit

Dec 11         Harassment Prevention for Supervisors 


Our trainings fill up quickly - be sure to RSVP today by calling 707-576-7653 or emailing info@personnelperspective.com.

 

Essential Trainings for March
07 March, 2012


We are excited to announce a new workshop for March: Effective Hiring & Interviewing.

 

Our clients call us frequently to express their frustration with the outcomes of their hiring process. We all know that hiring mistakes are costly in terms of time, money and stress. In our workshop you will learn how to conduct an interview that reveals the candidate's ability to succeed in your organization and ensure that you select the right person for the job. Click here for more details.

 

In March we are also providing a Spanish presentation for managers on Sexual Harassment Prevention. This workshop fulfills all legal requirements for Sexual Harassment training. Click here for more details.

 

Our trainings fill up quickly - be sure to RSVP today by calling 707-576-7653 or emailing
info@personnelperspective.com.

The Wine Industry is Hiring!
17 February, 2012


Bilingual Vineyard Maintenance Shop Supervisor

This key position requires someone with advanced mechanical ability and skills. Responsibilities will include rebuild, maintain and repair of all vineyard equipment; ordering parts and supplies; preparing maintenance records, ensuring safe work practices, and performing advanced rebuild and repair jobs for all vineyard equipment. Additionally, the Shop Supervisor will oversee a team of mechanics in an environment that promotes efficiency while ensuring safety. For more information, go to http://www.personnelperspective.com/Job-Opportunities.asp?DocID=440

Assistant Winemaker / Operations Manager

This important position requires someone with experience in bulk wine and raw materials procurement, wine blending management and overseeing all production related activities in the lab, cellar and bottling line. For more information, go to http://www.personnelperspective.com/Job-Opportunities.asp?DocID=442

Tasting Room Manager

We are looking for a proven Tasting Room Leader to provide strategic vision for operations, manage outreach and referral programs and work with Visitor Center Management. This new addition to our team will also be responsible for training, mentoring and motivating staff to successfully drive wine sales, club memberships and exceed targeted goals. For more information, go to http://www.personnelperspective.com/Job-Opportunities.asp?DocID=443

Public Relations Director

This family winery is seeking an experienced, results-oriented Public Relations Director to join its Marketing & PR teams. This exciting role will focus on driving visibility to the  portfolio of wines while managing wine reviews, managing relationships and driving consistent dialog among various media outlets while developing thoughtful, creative story angles. For more information, go to http://www.personnelperspective.com/Job-Opportunities.asp?DocID=444

Director of Retail Sales

Join our family of innovative and dedicated professionals as we build on our current success. As the Director of Retail Sales, you will set the daily standard for exemplary customer service, hire/develop/train your enthusiastic staff, implement direct marketing and sales strategies to increase profitability, support visitor center events to assure their established high standards are met. For more information, go to http://www.personnelperspective.com/Job-Opportunities.asp?DocID=445


Vital Workshop - Supervisor's Toolkit 2.16.12
17 February, 2012


Supervisor's Toolkit Workshop

February 16, 2012   Santa Rosa,CA

8:30 am - 4 pm  

Congratulations, you're a supervisor! Whether you were recently promoted or have been supervising people for years, this workshop isfor you. Your job is to get results through the work performance of others. Learn how to lead and influence your employees. The training will provide you with tools for setting clear performance expectations, providing positive and negative feedback, and resolving conflict. Whether you were promoted from within or hired from outside your organization, the key to supervisory success is balancing both task and people management.

You will learn how to:

  • Transition from being an individual contributor to team leader/supervisor
  • Build a great team
  • Motivate and coach employees
  • Encourage accountability and ownership
  • Address challenging employee behavior and attitudes
  • Have difficult conversations with employees
  • Respond to employee reactions to feedback
  • Provide praise and recognition
  • Use "toolkit" supervisory tools that can be applied back on the job immediately

This training is ideal for:

  • New managers and supervisors with 0-3 years management experience
  • Experienced managers with new responsibilities, goals, and/or teams
  • Field supervisors, team managers, frontline managers, and team leaders seeking greater influence and management skills
  • This popular training fills up quickly - be sure to RSVP today by calling 707-576-7653 or emailing info@personnelperspective.com.

Click here for more details.


Save the Dates for our 2012 Public Workshops
20 January, 2012


New supervisor? Experienced manager? Company leader? Wherever you are in your career, all leaders can benefit from management training. Leading employees to higher levels of productivity and accountability is every manager’s challenge and reward. Join us for a dynamic workshop that will demonstrate how to communicate, motivate and address performance challenges with your employees.

Our workshops fill up quickly — be sure to register by calling us at 707-576-7653 or emailing jeannettef@personnelperspective.com. Check outour website at www.personnelperspective.com for workshop details. We also provide customized on-site training programs designed to meet your specific goals, culture and needs. Training in Spanish is also available.

Our workshops fill up quickly — be sure to register by calling us at 707-576-7653 or emailing jeannettef@personnelperspective.com. Check outour website at www.personnelperspective.comfor workshop details. We also provide customized on-site training programs designed to meet your specific goals, culture and needs. Training in Spanish is also available.


Coleen Lindgren has joined The Personnel Perspective
03 October, 2011


Coleen brings her extensive experience as a recruiter for Jackson Family Wines to The Personnel Perspective’s valuable clients who have been utilizing our retained search services for over 23 years. Additionally, Coleen is an experienced human resources generalist, which allows her to combine her outstanding recruiting skills with her human resources expertise to source candidates that are well matched to the unique culture of each client. 

She has developed relationships with business leaders, hiring managers, and top talent within the wine industry. She has interfaced with all levels of management to create successful recruiting strategies as well as established and maintained relationships with key executives and wine industry professionals. She believes in forming strategic partnerships with clients and applying her strong analytical, planning, and assessment skills to each search.

Coleen earned her Bachelor of Arts Degree in Public Relations & Communications from Shippensburg University in Pennsylvania.  With a focus on human resources, she has continued her education at Santa Rosa Jr. College and Sonoma State University where she completed the Human Resources Management Certificate Program. 

Coleen is currently working on filling a Wine Club Manager and E-Commerce Specialist.

Click here for more information about these positions:
http://www.personnelperspective.com/Job-Opportunities.asp


Lost in Translation: Understanding Latino and American work perspectives
03 October, 2011


Here at The Personnel Perspective we are very fortunate to have a dynamic bilingual associate on our team, Mimi Lemanski. Mimi's knowledge of the Latino culture provides our clients the opportunity to introduce their business needs and strategies to their Spanish speaking employees through training, translation, and coaching in their native language.

We are pleased to announce that an article written by Mimi was recently published a few months ago, and we wanted to share this featured piece with our valuable clients. We know how important the Spanish speaking workforce is for so many of you.

Communicating Between Cultures: ‘You Say Tomato, I Say Tomate’
Tips for understanding Latino and American work perspectives

Click here to continue to her article ...

Jeannette Feldman, Principal
707.576.7653
jeannettef@personnelperspective.com


New Partnership with Wine Road Brings Seminars to Members
22 August, 2011


The Personnel Perspective partners with The Wine Road of Northern Sonoma County

The Personnel Perspective, a full service human resources consulting firm with expertise in HR compliance, management training, and executive recruitment is pleased to announce it’s partnership with the Wine Road of Northern Sonoma County. Beth Costa, Director of the Wine Road, and Shelley Brott, Senior Associate at The Personnel Perspective, have been working together to present seminars to the Wine Road Members. “Human Resources Compliance Best Practices” was delivered in June and on August 25th members will have the opportunity to attend “Hiring Winners Legally”. A brief description of this seminar follows:

"Hiring Winners Legally" 
Hiring mistakes are costly in terms of time, money and stress. Successful hiring requires planning, skill, and knowledge of legal hiring practices.  Learn how to develop a technical and interpersonal skills profile to serve as your interview evaluation guide, design legally compliant interview questions that will reveal the candidate's ability to succeed in your organization, and ensure that you select the right person for the job.

Shelley Brott, Senior Associate, will be leading the discussion. Shelley has over 30 years experience in human resources, including serving as a Division Human Resources Manager for Pacific Gas and Electric Company, as Vice-President of Human Resources for Redwood Empire Bancorp, and currently as a Senior HR consultant and trainer at The Personnel Perspective. The Personnel Perspective has been working with wine industry clients for over 23 years.

For more information about The Personnel Perspective and their full range of services contact Amy Chiurco, Director of Business Development and Client Services at 707-576-7653; amyc@personnelperspective.com.

For more information about the Wine Road of Northern Sonoma County check out their website at www.wineroad.com


Candidate Search: Marketing & PR Manager
01 August, 2011


We are seeking a Marketing and Public Relations Manager to represent the wines of a Sonoma County ultra-premium luxury winery. This role requires a savvy and successful marketing professional with an international sensibility who clearly understands how to design and execute a carefully crafted global marketing and PR strategic plan. Deep passion and appreciation for fine wines will be evident across all endeavors.

The ideal candidate will be skilled at strategically positioning ultra-premium wines and will possess exceptional creative and technical writing skills that consistently and eloquently speak to diverse audiences and target markets.  This level of written expression should be exceptional.  Qualified candidates will have a proven track record of fresh, innovative marketing accomplishments, while being equally adept as a team player within a powerful core team.

Reporting to the Director of Sales and Marketing, you will strategize and lead innovative Direct to Consumer programs.  Collaborating with a team of talented designers, your outstanding creativity will drive the evolution and refinement of two websites. You will also develop content for a full range of collateral including social media and internet-based marketing.  Technical proficiency with MS Office, AMS, database and desktop publishing programs is necessary.

Key qualities that will set you apart will include a sophisticated presentation style and entrepreneurial flair backed by a strong work ethic and passion for long-term success.  This is an opportunity to market the incredibly exciting and dynamic brands of a legendary winemaker, where standards are exceedingly high and there is freedom to innovate and excel for long term results. 

A bachelor’s degree is highly desirable.  Multiple languages and staff management skills a plus. Relocation compensation may be considered.  Sonoma County residence will be required.


Harassment Prevention Training in English
27 June, 2011


Employers with 50 or more employees are required to provide their managers and supervisors with 2 hours of sexual harassment prevention training every two years.  Newly hired and newly promoted supervisors / managers must be trained within six months

This workshop will fulfill your requirement as a California employer.

The workshop addresses how supervisors or managers can: 

  • Identify, resolve and prevent all forms of harassment, including sexual harassment
  • Differentiate between inappropriate and appropriate conduct in the workplace
  • Understand how their actions and decisions can create liability
  • Take appropriate action when a complaint is made or a rumor is heard
  • Build a more productive and respectful workplace

Date:   July 20, 2011

Time:   8:15 a.m. Check-in

             8:30 a.m. - 10:30 a.m. Workshop

Location:   The Volunteer Center, 153 Stony Circle, Santa Rosa, CA -  Google MAP

Fee:   $115.00 per participant


Human Resources Consulting, Training & Recruiting Services
27 June, 2011


You can take your company's success to an entirely new level by providing management training for your staff and focused coaching for key leaders. We help you develop your employees so they can achieve your business goals.

Fall/Winter Workshop Calendar

Sept 13 Harassment Prevention for Supervisors  2 hours
Sept 14 Harassment Prevention en Español  2 hours
Sept 21 Supervisor’s Toolkit  1 day
Nov 9 Supervisory Training en Español  1 day
Nov 10 Supervisor’s Toolkit  1 day
Dec 8 Harassment Prevention for Supervisors  2 hours

Click here to see the full workshop calendar, call 707.576.7653 or mail info@personnelperspective.com for more details.

Be sure to register early – these workshops fill up quickly!


Motivate Your Team to Higher Levels of Morale and Productivity
13 June, 2011


Congratulations, you're a supervisor! Whether you were recently promoted or have been supervising people for years, this workshop is for you. Your job is to get results through the work performance of others. Learn how to lead and influence your employees. The training will provide you with tools for setting clear performance expectations, providing positive and negative feedback, and resolving conflict. Whether you were promoted from within or hired from outside your organization, the key to supervisory success is balancing both task and people management. 

By the end of The Supervisor's Toolkit, you'll be well prepared to tackle new challenges with confidence and motivate your team to higher levels of morale and productivity.   

Participants will learn how to:   

  • Transition from being an individual contributor to team leader/supervisor
  • Build a great team
  • Motivate and coach employees
  • Encourage accountability and ownership
  • Address challenging employee behavior and attitudes
  • Have difficult conversations with employees
  • Respond to employee reactions to feedback
  • Provide praise and recognition
  • Use "toolkit" supervisory tools that can be applied back on the job immediately  

This training is ideal for:   

  • New managers and supervisors with 0-3 years management experience
  • Experienced managers with new responsibilities, goals, and/or teams
  • Field supervisors, team managers, frontline managers, and team leaders seeking greater influence and management skills

For more information, please visit our website at www.personnelperspective.com


The Personnel Perspective presents at “Women for WineSense”
16 May, 2011


Women for WineSense is the premier wine education and networking organization for professional members passionate about wine. The Personnel Perspective had the honor of facilitating a meeting for their Winemaking Roundtable held at Joseph Phelps Winery on May 10th. The group consisted of prominent women winemakers from both Napa and Sonoma Counties and discussion topics included; Creating a Career Path, Succeeding as a Leader, and Marketing One’s Self. “The group energy and participation was tremendous”, commented Jeannette Feldman, meeting facilitator and Principal at The Personnel Perspective, “I always enjoy working with this group of talented and inspiring women winemakers.”

The Personnel Perspective is a full service human resources firm with expertise in HR consulting, training and recruiting who has been servicing clients in the wine industry for over 23 years. For more information on any of our services contact Amy Chiurco, Director of Business Development and Client Services, at 707-576-7653 or amyc@personnelperpsective.com


Beware the Impulsive Hire
29 April, 2011


Recently, we were invited by Wine Business Monthly to share our expertise on hiring and wrote "Beware the Impulsive Hire". The article was featured in April’s edition and we thought it would be helpful as you plan for your next critical hire.

Beware the Impulsive Hire
By Carolyn Silvestri, The Personnel Perspective

"I HATE TO SAY IT, but I've got to let her go." As I listened, I could hear the resignation in Joe's voice.  

   Three months before, he had been so excited. "My search is over!" he'd called to tell me. "I've hired the perfect tasting room manager!" I was surprised by the call. We had just celebrated Joe's promotion to retail director the previous week.

   "How did you find this 'perfect' manager?" I asked. "Oh, she just dropped in. She'd heard through the grapevine that we needed someone. And I tell you she's great. Comes from a winery across the valley. Says she's their top sales person. I called my buddy down there, and he confirmed it. She sells more in three days than the rest of the staff combined. We're all set now!"

   Joe's impulsive hire was not so unusual. It was a busy time of year. The tasting room was hosting record crowds; several special events were booked; the wine club shipment was late going out. He had no time to spare for recruiting. So when Janie showed up, out of the blue, and enthusiastically lobbied for the job, he was overjoyed. He felt lucky, really lucky. Then his luck ran out...

Click here to continue reading

For more information, contact Amy Chiurco, Director of Business Development & Client Services at 707.576.7653 or amyc@personnelperspective.com


New Openings in the Wine Industry!!! Employment Opportunities
01 April, 2011



WINEMAKER - PRIVATE PREMIUM AND CUSTOM CLIENTS

Napa custom crush facility offers an outstanding opportunity for a talented winemaker to craft wine for custom clients as well as the owner’s premium brand in a facility with state of the art technology and equipment. Winemaker will ensure the continued quality of the family brand as well as artistically influence the winemaking process for custom crush clients. The Winemaker is charged with a full spectrum of winemaking activities including: maintaining the production organizational structure, quality control and scheduling, managing harvest activities, interacting with outside vendors, supervising staff, controlling the budget, developing grape sources and coordinating activities with growers.

Outstanding communication and negotiation skills required to successfully interact with a variety of people, handle customer relations, develop relationships with wine writers, the press and local hospitality, attract new clients and manage/motivate staff. A degree in Enology or science related field plus five years experience in a similar environment including varied winemaking of different varietals, locations & brands or the equivalent combination is required.

ACCOUNT MANAGER

The Personnel Perspective is partnering with M.A. Silva Corks, USA in filling the position of Account Manager for their cork and newly created glass divisions.

 The Sales Representative will develop new business while servicing existing valued clients in Sonoma, Napa, Mendocino and Lake Counties. You are responsible for prospecting, qualifying, following through and closing sales for new accounts and will also inherit standout existing accounts.

 The qualified candidate brings a minimum of five years successful sales experience from a supplier to wineries, is committed to exemplary customer service, owns an established book of business, presents in a friendly and professional manner and truly enjoys representing a quality driven business that sells sustainable products.

 A generous car allowance, laptop, printer and cell phone are all provided along with the capacity to work from home.

 This is an exceptional opportunity to join a professional team, with clear goals, the best products in the market and the highest of standards.

 M.A. Silva Corks, USA was founded in 2000. Their standout commitment to innovation, sustainability and certified quality is unsurpassed. Successful efforts to become green certified, 100% solar and build a state of the art production facility have promoted their products to a new level. They believe quality and sustainability go hand in hand and are partnering with like wineries with similar goals.Their mission is to provide the finest natural wine corks and glass to the premium wine industry of North America demonstrating impeccable integrity and consistent personal service.

 


Sign Up for Mandatory Harrassment Prevention Training
01 March, 2011


Is your company meeting legal requirements? Do your managers understand their legal responsibilites on behalf of your company?  Are they creating safe and respectful work environments?  Harassment.jpg
 
Employers with 50 or more employees are required to provide their managers and supervisors with 2 hours of sexual harassment prevention training every two years. Newly hired and newly promoted supervisors / managers must be trained within six months. 
 
This workshop will satisfy your requirement as a California employer. The workshop addresses how supervisors or managers can:

Identify, resolve and prevent all forms of harassment, including sexual harassment.
Differentiate between inappropriate and appropriate conduct in the workplace.
Understand how their actions and decisions can create liability.
Take appropriate action when a complaint is made or a rumor is heard.
Build a more productive and respectful workplace.

Spaces are filling up quickly - be sure to call 707.576.7653 or email your registration info to
jeannettef@personnelperspective.com.

Dates:      English -   March 8, 2011
                               May 11, 2011

                 Spanish - March 24, 2011

Times:       8:30 - 10:30; 8:15 check-in

Location:  Santa Rosa, CA

For more information:http://www.personnelperspective.com/Training-Calendar.asp?DocID=317


CUSTOMIZED COMPENSATION SURVEYS
29 November, 2010


 Customized Compensation Surveys

 Concerned about whether you are paying your employees competitively?  Heard grumblings from key employees about making a move once the economy improves?

 Employees who don’t feel fairly compensated are not fully engaged in their work and cause morale issues throughout your organization.  On the other hand over-paying is directly impacting your bottom line right now and will continue to grow exponentially over time.

 If you are hearing conversations around pay you may want to consider having a confidential customized salary survey performed for you.  This can be for specific positions and can also capture ideas for creative incentives or bonuses for meeting specific goals/activities you want to encourage.

Give us a call if you would like to discuss having a survey accomplished for your company.  Visit our webpage link below for information on our Compensation Services.

 707.576.7653

carolyns@personnelperpsective.com

http://www.personnelperspective.com/Compensation.asp


BULLYING OR HARASSMENT? TRAINING STILL REQUIRED!
16 November, 2010


  Harassment Prevention Training
Date: December 7, 2010
Time: 8:15
Check-In: 8:30 - 10:30
Finley Community Center 2060 W. College Ave., Santa Rosa
Employers with 50 or more employees are required to provide their managers and supervisors with 2 hours of sexual harassment prevention trainingevery two years.
Newly hired and newly promoted supervisors / managers must be trained within six months.
Workplace Harassment
This workshop will satisfy your requirement as a California employer. The workshop addresses how supervisors or managers can: Identify, resolve and prevent all forms of harassment, including sexual harassment.   Differentiate between inappropriate and appropriate conduct in the workplace.  Understand how their actions and decisions can create liability.  Take appropriate action when a complaint is made or a rumor is heard. Build a more producitve and respectful workplace.
 Seating is limited - be sure to RSVP today by calling 707.576.7653 or emailing jeannettef@personnelperspective.com.
Visit our website www.personnelperspective.com for upcoming public training events and also additional services including Human Resources Consulting, Management Training & Coaching and Executive Search & Recruiting.

     


(Not) All In The Family: Family-owned wineries plan for future success with the help of non-family employees.
02 November, 2010


The wine industry is not much different than other industries in regard to the growth cycle of the small family business. Typically, small family-owned wine businesses have employed family members who had either acquired the necessary skills over time, or returned to the business following their formal education to support the continued growth of the company.


With growth and increased competition, as well as acquisitions by large corporations, the family-owned wine business has had to adjust its long-term planning to ensure financial health for the business and opportunities for future generations.


Some family wineries have developed formal succession plans. Others have realized that to remain competitive, they must make operational changes – including looking externally for leadership in key positions that had previously been held by family members. Many did both.....

 

Full Article



TWO NEW CAREER OPPORTUNITIES IN THE WINE INDUSTRY
15 October, 2010


A WINE INDUSTRY CAREER OPPORTUNITY!  OPERATIONS ASSISTANT TO THE PRESIDENT
Are you  eager to learn the ins and outs of a small business? Are you goal oriented so that you hope to progress into sales or operations or perhaps a leadership role of a business as your career objective? Would you like to earn credence so that you become the “go to” person in the President’s absence? Then this Napa wine industry supplier needs you!  

You will learn the business directly from the President, working side by side to support him in all operational, administrative, key client and business matters. You will act as first point of contact to key clients while providing exemplary customer service, manage/juggle multiple assigned small and large projects, research ideas and issues and problem solve resolutions, manage and update social media, attend to and respond to correspondence and communication, assist answering phones, run some errands and eventually travel with the president.

A Bachelor’s degree, ideally in business or marketing is required. Strong computer skills in Microsoft Office and experience handling social media are necessary.   Highly effective and compelling customer service skills, flexibility to handle multiple projects with frequent interruptions, gracious confidence, loyalty, a strong work ethic, exemplary organizational and problem solving skills, a strong character to weather the storms, outstanding verbal and written communications skills (spelling and grammar!), and the skill set to juggle an often high volume of responsibilities and challenges are all needed for success.   This business consists of employees that are collaborative, committed to excellence, and take great pride in their achievements. Come join their team!

ASSISTANT TASTING ROOM MANAGER
  A Napa hallmark winery, that produces world-class wines from family owned estate vineyards, seeks an effective and influential leader to supervise the daily operations of their tasting room.

Most critical is the ability to mentor and motivate staff in an unequaled presentation of fine wines, exceptional customer service, gracious hospitality, the impartation of thorough knowledge and the branding of their unique message in order to drive sales and increase guest loyalty. This position is an orchestra leader of sorts so that no operational detail is overlooked, and the overall goal of excellence and profitability is reached.
 
While reporting to the Hospitality Manager, key duties include: scheduling, tasting and tour orchestration, floor and staff management, daily operational oversight, inventory tracking, education and training, and some outside tasting and event participation.
 
Required elements for success are: strong leadership, a proven supervisory ability, professionalism, organizational and time management skills, a powerful sales acumen, effective communication skills and a knowledge of and passion for fine wine.
 
Experience managing others in a high-end hospitality or retail operation and enjoying the positive results is paramount. Computer expertise in Word and Excel is necessary. Experience in Wine Direct is a plus. A college degree is preferred.
 
This winery’s culture is driven by hospitality and exudes unpretentious quality.

 

 

New 1-Day Training Workshop
04 October, 2010


Supervisory Skills Workshop - en Espanol. November 4, 2010 - RSVP Today!!

We're excited to be offering this program again for your valued Spanish-speaking supervisors. Invest in their success and yours by signing them up now for this unique training opportunity!

Workshop Objectives: 

  • Clarify the roles and responsibilities of a front-line supervisor or lead including differences between the two roles.
  • Provide skills practice in communication, conflict resolution, feedback, coaching, problem resolution, teamwork, and promoting accountability.
  • Bridge current cultural gaps to build a work environment that fosters mutual respect.
  • Provide effective methods for instructing, motivating, and improving the performance of employees.
  • Transition previous individual contributors to managing their peers.
  • Encourage open communications and dialogue.

Date: November 4, 2010

Time: Check in 8:00am - Workshop 8:30am - 5:00pm

Location: The Volunteer Center -153 Stony Cir. Suite 100, Santa Rosa, CA  

Fee: $575

This popular training fills up quickly - be sure to RSVP today by calling 707-576-7653 or emailing jeannettef@personnelperspective.com.


Sincerely, 

Jeannette Feldman, Principal 

The Personnel Perspective


Facilitator Biography: Mimi Lemanski, Associate at The Personnel Perspective, has extensive and broad-based experience as a bilingual and bicultural trainer, translator and interpreter. Born and raised in Mexico City, Ms. Lemanski holds a Master's degree from the American Graduate School of International Management, and a B.S. from Santa Clara University.

en Español

Winemaker Placed at Clos Pegasse
01 April, 2010


The Personnel Perspective is very proud to be called upon when a key recruitment must be accomplished.  Our respected clients trust us to source and place proven wine industry professionals in their organizations - individuals with a track record of goal achievement.

Date: 3/31/10

Richard Sowalsky Appointed as
Winemaker for Clos Pegase


Clos Pegase, the popular, art-filled Calistoga winery, has appointed Richard Sowalsky as its winemaker. With extensive winemaking experience and a diverse educational background that includes enology, medicine and the culinary arts, Sowalsky will work with consultants Paul Hobbs and Tom Prentice to continue to build the quality and character of Clos Pegase's wines.

Sowalsky's previous winemaking position was at Tetra and Expression Wine, brands of Hill & Wollack Wine Estates. Prior to his tenure with Hill & Wollack, he spent two years as the winemaker at William Hill Estate and six years at Robert Mondavi Winery in Oakville as associate winemaker for the Bordeaux varieties. Before joining Mondavi, Sowalsky was a research enologist for Robert Mondavi's Woodbridge Winery in Lodi, production assistant at Handley Cellars in Philo, California, and harvest assistant at Truchard Vineyards in Napa.
 
Sowalsky's education includes attending Temple University Fox School of Business and Management, the Viticulture and Enology program at University of California at Davis, University of Maryland School of Medicine, California Culinary Academy and Amherst College. When not making wine or walking rows of vines, Sowalsky enjoys scuba diving, world travel, hiking and reading.

The Personnel Perspective, an established wine industry executive search firm, worked in partnership with wine consultant Paul Hobbs in the sourcing, evaluation, and placement of Sowalsky.


Trade Show Booth No Information
Category Expires On Offer Details

 

Wine Industry Clients

 Partial List

 

Bouchard Cooperages

 

M. A. Silva Corks USA

 

Cakebread Cellars

 

Napa Valley Vintners’ Association

Chalk Hill

 

Patz & Hall

 

Clos du Bois

 

Paul Hobbs Winery

  

Clos LaChance Wines

 

Peter Michael Winery

 

Constellation Wines US

Rodney Strong Vineyards

 

Dry Creek Vineyards

RoxyAnn Winery

 

                   Duckhorn

 

 

Rubicon Estate

 

Enterprise Vineyard Management

Silver Oak Cellars

 

Far Niente

 

Silverado Vineyards

 

Ferrari-Carano Winery

 

Sonoma County Vintners

Gundlach-Bundschu

 

Stag’s Leap Wine Cellars

 

J. Lohr Winery

St. Francis Winery & Vineyards

 

J Vineyards and Winery

 

St. Supéry Vineyards & Winery

 

Joseph Phelps Winery

 

Tonnellerie Radoux

 

Korbel Champagne Cellars

 

Trinchero Family Estates

 

LangeTwins

Vino Farms

 

 

Testimonials 

The top 6 reasons wine industry leaders turn to the Personnel Perspective for their recruitment needs:

 

1. 100% Confident I Am Meeting the Top Candidates

“As President of Kuleto Estate Winery, I needed to hire a Controller. Having used The Personnel Perspective 
to help us hire the VP of Operations while CFO at Rosenblum Cellars, I knew they would do a great job on this 
placement. They have developed trusted relationships with high quality candidates and an extensive 
network of contacts in the Wine Industry. My time is valuable and I know that when I use The Personnel 
Perspective they have narrowed the field to only the top individuals. When the interviews begin I am 
100% confident that I am meeting the top candidates and will have a tough time making a final decision.” 
 
Tim Allen, Past President, Kuleto Estate Winery

 

2. Take time to understand your company & Expectations

 “At Paul Hobbs Winery we have been utilizing the consulting, training and recruiting services of The 
Personnel Perspective for several years.  They take the time to understand our company, our goals 
and specific needs; are always professional, ethical and reliable and provide excellent services of the 
highest quality
 
Michael Riel, General Manager, Paul Hobbs Winery
 
 “As a winery owner, I have come to rely upon The Personnel Perspective’s ability to understand my 
expectations when it comes to the attitude, work ethic and skills I am seeking in a candidate.” 
 
Kim Stare Wallace, VP of Marketing, Dry Creek Vineyard

 

3. Focus on getting it right

 “I thank you for your professional diligence in getting the search for our VP of Marketing completed.  Your tireless focus on getting it right rather than getting it done was greatly appreciated.  We have already heard staff comments that our new Vice President fits our culture and is instilling confidence that we continue to meet Judy Jordan’s vision for our winery. I thank you for your time and energy.  You exceeded my expectations through this process.  I look forward to working with you again.”

Kathryn Lindstrom, General Manager, J Vineyards & Winery

 

4. Save time and money

 “I was very pleased with the focused process used by The Personnel Perspective to source our candidate.  Working with skilled recruiters made me aware of how much time and money I saved.  You were a huge support throughout the entire process and I know we saw a breadth of candidates we would have not had access to on our own.”

Jeff Ottoboni, VP Finance, Premier Pacific Vineyards

 

5. Professionalism

 “You went beyond the call of duty on the search for our Brand Manager.  I shudder to think of how the process would have gone 
without your true professionalism, direction, adaptability, energy and enthusiasm. It meant a great deal to me.  And it would be 
my pleasure to recommend you to other business associates as the opportunity presents itself.” 
 
Kate Sorenson, Human Resources Manager, Rodney Strong Vineyards

 

6. Excellent candidates

 “Once again The Personnel Perspective has amazed me.  The last time I needed help, you presented a qualified candidate the next day.  Two days later he was hired and has been an exceptional addition to our organization.  When I called for my newest key position, we interviewed an excellent candidate the next day. I can't afford to waste time and I guess you can't either.  Keep up the good work and I will call you again when the need arises.”

Norm Leighty, VP of Sales of Marketing, Tonnellerie Radoux-USA

 

Download(s):



Title Name Email Phone
Principal Carolyn Silvestri CarolynS@personnelperspective.
com
707 576-7653
Principal Jeannette Feldman JeannetteF@personnelperspectiv
e.com
707 576-7653
Recruiting Manager Coleen Lindgren clindgren@personnelperspective
.com
707 576-7653
Sr. Consultant Shelley Brott shelleyb@personnelperspective.
com
707 576-7653
Bi-lingual Associate Mimi Lemanski 707 576-7653
Director of Business Development & Client Services Amy Chiurco amyc@personnelperspective.com 707 576-7653
Adobe Acrobat File

An article on how family-owned wineries plan for future success with the help of non-family employees.


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Accountability, or the lack of, tops the list of serious issues that organizations face.


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Leadership in Action