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NEXTERNAL

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CONTACT INFO

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Address

560 Carlsbad Drive, #204
Carlsbad
CA, 92008
United States
Phone
760-230-8354
Fax
Primary
Alisha Nabors

Nexternal Solutions and the Wine Industry

We are a web-based sales technology platform, which supports online, POS, and club transactions for wineries of all sizes. Our comprehensive suite of business tools will help wineries sell more wine through the direct to consumer channel, while streamlining their fulfillment process and overall data management. Click here to learn more and how we can help your wine business thrive.

NEXTERNAL ECOMMERCE SOFTWARE AND WINE CLUB MANAGEMENT


We’ve been partnering with hundreds of alcoholic beverage companies, such as Hanzell, Martin Ray Winery, and Lewis Cellars, the past 16+ years helping them take their sales to the next level, while creating far more efficiency with day to day operations. Our modular (pick and choose what meets your business needs) platform can help your sales performance in a following areas:

Mobile iPad Point of Sale (POS) 

  • Perfect for any in-person transactions in the tasting room and offsite events
  • Take orders around the property and have those orders packed, labeled, and ready for pickup when visitors are ready to leave the tasting room
  • Product data instantly loads from Nexternal database into the point of sale device for an extremely fast setup and ongoing control

Click here to learn more about HighJump Engage

 

Club Management 

  • Launch and grow a successful club helping you to maximize stronger customer loyalty, as well as recurring and expected revenue 
  • Club members can conveniently update their mailing and billing information online
  • New members may conveniently sign-up securely online. Our system will pre-validate shipping addresses at the time of registration, which will also impact a higher order success rate at the time of generating the upcoming cider club shipment
  • Club members can also automatically redeem member pricing for online orders increasing even more sales

Click here to learn more about club management

 

Shopping Cart/eCommerce 

  • Our feature-rich shopping cart will enable you to sell more online by having access to a suite of marketing tools to market your products and drive traffic to your site
  • Nexternal retains all customer order history, which will enable you to remarket to customers based on purchasing behavior
  • Nexternal addresses the many complexities of selling alcohol online (compliance, county level sales tax, shipping restrictions, preferred customer pricing, age verification, DOB requirement, mixed case discounts, event ticket sales, etc.)
  • Integrated fulfillment tools will enable you to efficiently process orders with just a couple clicks (capture funds, generate shipping labels and send tracking numbers to customers automatically).

Click here to learn more about our eCommerce platform

 

We are confident our sales technology platform can help improve all areas of your sales channel from security, marketing, fulfillment to overall data management. Feel free to click here to see why so many of your colleagues have chosen to partner with us to run their successful sales channel.

 

Additional features we offer to compliment your sales channel include (full list):

  • Complimentary and dedicated customer support
  • Feature-rich eCommerce/shopping cart
  • Club management including custom and pre-set programs
  • Integrated Social Media tools with Facebook, Google+, Pinterest, Twitter, etc. to help drive traffic back to your site
  • Shipcompliant integration
  • QuickBooks export via .iif file and EDI
  • Mailchimp integration to manage email campaigns
  • Integration with UPS and FedEx to streamline fulfillment process
  • Several proactive security measures to minimize security vulnerabilities
  • Order Pickup enabling customers to choose to pick up their ciders in addition to shipping their ciders. Can also set event tickets to Pickup Only so there is no confusion if tickets will be shipped to them
  • Complimentary ongoing Software Updates to provide robust software to accommodate the changing eCommerce landscape
Nexternal - ShipCompliant
Nexternal - ShipCompliant
Nexternal and ShipCompliant have integrated their systems so it is easy to use both together.

News Archive


Maryhill Winery’s New eCommerce Platform Pairs Well with Online Sales
24 April, 2017

"Maryhill Winery drinks up an 82% increase in web sales after switching to an e-commerce platform from Nexternal."

Read more about the challenges Maryhill Winery had that they solved using Nexternal on Digital Commerce 360 here.


Check Out This case Study on Maryhill Winery!
10 April, 2017

Sales Go “Off the Charts” and Order Management Automation Improves Dramatically When Maryhill Winery Switches to the TrueCommerce Nexternal eCommerce Platform.

Read more here.


See What Nexternal Can Do for You
27 March, 2017

Hundreds of successful brands trust the Nexternal eCommerce Platform for online sales, phone orders, customer relationship management and efficient order processing. The Nexternal platform enables you to: 

•Extend your brand identity throughout the entire online shopping experience. 
•Expand your customer base and increase brand loyalty with powerful marketing tools. 
•Log in to one system to manage b2c, b2b, mobile, phone, Amazon, and Subscription orders. 
•Automate your business by exchanging data with other applications. 

This live demo will give you a strong sense of the benefits of Nexternal’s eCommerce Platform and how it will help you grow your online business.

Thursday, March 30, 2017 11:00 AM - 12:00 PM PDT

Register Here


Check Out Our Video Tour
27 February, 2017

Our development team has been adding features to our eCommerce platform since Nexternal began in 1999. If you're looking for a specific feature, there's a good chance that we've got it. The fourth page of our tour provides a complete list of our features. Of course, if you give us a call, we can help you quickly determine if Nexternal will fulfill your needs.

Take a look at our video tour here.


We Have Your Wine Club Needs Covered
23 February, 2017

Some benefits of running your wine club with us include:

  • Managing your wine club and online orders in one system
  • Compatibility with ShipCompliant
  • You can also offer a Member Choice Club (click here to learn more)

These are only a few of the many benefits we offer you. Click here to learn more about what we can do for your wine club and for tips on best practices for runnng your wine club.

 

 


Channing Daughters Winery Case Study
13 February, 2017

 

CASE STUDY:

Using the Microworks POS and Nexternal eCommerce Platform Integration.

BEFORE THE INTEGRATION

Channing Daughters has been working with Microworks’ wine club and point of sale software for 12 years at their winery location and tasting room. Their previous eCommerce platform had completely stopped working and they were unable to take online orders for weeks. This presented a large loss of revenue as a growing number of their orders were being processed online and being shipped out of state. Channing Daughters not only needed a dependable eCommerce platform to handle all their orders, but they wanted to inject some efficiencies into their online order processing methods.

Read More Here:

https://www.fb101.com/2017/02/channing-daughters-winery-plus-microworks/


Two Important Google Changes Every Online Merchant Needs to Know for 2017
01 February, 2017

Announcement #1:
 
If you missed it, last November, Google announced mobile first indexing. Mobile internet usage had been gaining on desktop usage for years, and finally in 2016 mobile & tablet usage passed desktop usage worldwide.  Most web searches are performed on mobile and tablet devices.  Thus, Google decided it was appropriate respond in kind in several ways. One way was to begin evaluating pages based on their displays of mobile content (and other factors), rather than primarily on desktop content. Specifically, Google said it would “use the mobile version of a site’s content to rank pages from that site, to understand structured data, and to show snippets from those pages in our results”.
 
Read more on our blog post here

Nexternal eCommerce Platform - Live Demonstration
16 January, 2017

This live demo will give you a strong sense of the benefits offered by Nexternal's eCommerce Platform. From robust marketing tools to streamlined order processing, we've got you covered.

Thursday January 26th
11 a.m. Pacific (2 p.m. Eastern)
Click here to register!


Nexternal eCommerce Platform Overview Webinar
28 December, 2016

Hundreds of successful brands trust the Nexternal eCommerce Platform for online sales, phone orders, customer relationship management and efficient order processing. The Nexternal platform enables you to: 

  • Extend your brand identity throughout the entire online shopping experience. 
  • Expand your customer base and increase brand loyalty with powerful marketing tools. 
  • Log in to one system to manage b2c, b2b, mobile, phone, Amazon, and Subscription orders. 
  • Automate your business by exchanging data with other applications. 


This live demo will give you a strong sense of the benefits of Nexternal’s eCommerce Platform and how it will help you grow your online business.

Register Here

Thursday, January 26, 2017 11:00 AM - 12:00 PM PST


Going to WINExpo? So are we! See what we can do for you
28 November, 2016

We will be exhibiting at the North Coast Wine Expo (WINExpo) at the Sonoma County Fairgrounds on Thursday, December 1st.  Please stop by booth 509 to learn how we can help you boost your DtoC sales and get more of your wines into your customers’ hands!


Walk Through Our eCommerce Platform
21 November, 2016

Hundreds of successful brands trust the Nexternal eCommerce Platform for online sales, phone orders, customer relationship management and efficient order processing. The Nexternal platform enables you to: 

•Extend your brand identity throughout the entire online shopping experience. 
•Expand your customer base and increase brand loyalty with powerful marketing tools. 
•Log in to one system to manage b2c, b2b, mobile, phone, Amazon, and Subscription orders. 
•Automate your business by exchanging data with other applications. 

This live demo will give you a strong sense of the benefits of Nexternal’s eCommerce Platform and how it will help you grow your online business.

Thursday December 8th
11 a.m. Pacific (2 p.m. Eastern)

Register here


Introducing BridgePay: The Only Payment Gateway That You’ll Need
14 November, 2016

Have you been meaning to leverage Nexternal’s powerful mobile point of sale (POS) application, HighJump Engage, but are hesitant to secure funds to a different merchant account than your traditional web orders? If so, then enter BridgePay: the first and only payment gateway that offers full point of sale and eCommerce processing to Nexternal clients with a joint merchant account, all under one roof.

Read more on our blog: here

 


5 Successful Holiday eCommerce Promotions Brunch for SoCal Businesses
08 November, 2016

 

You're Invited to a Brunch & Learn:5 Successful Holiday eCommerce Promotions

We know it’s a busy time for you... but you deserve a break! So come join us for a delicious brunch and the opportunity to get inspired as you push through the holiday season. This quick “brunch and learn” session will cover five successful holiday promotions to help you boost sales and improve efficiency.

Ecommerce experts from HighJump and Avalara will share their tricks of the trade and some creative ideas to get you feeling fully inspired as you head back to work to conquer the day. Bring your teammates and join us for this educational (and delicious) presentation.

Register now to reserve your space!

Register Now


Nexternal eCommerce Platform Overview Webinar
31 October, 2016

Hundreds of successful brands trust the Nexternal eCommerce Platform for online sales, phone orders, customer relationship management and efficient order processing. The Nexternal platform enables you to: 

•Extend your brand identity throughout the entire online shopping experience. 
•Expand your customer base and increase brand loyalty with powerful marketing tools. 
•Log in to one system to manage b2c, b2b, mobile, phone, Amazon, and Subscription orders. 
•Automate your business by exchanging data with other applications. 

This live demo will give you a strong sense of the benefits of Nexternal’s eCommerce Platform and how it will help you grow your online business.

Thu, Nov 10, 2016 11:00 AM - 12:00 PM PST

Register here


Best Practices for Managing Your Wine Club Software
27 October, 2016

Our eCommerce Platform is used by more than 300 wineries. Numerous features have been added to the platform specific to the wine industry.

One of the great advantages of using Nexternal's cloud based wine club software is that members can log in and update their preferred shipping, billing, and credit card information online. Club member data and customer data is all housed in one location. Additionally, tracking information is automatically emailed to customers which reduces customer service calls.

Here are some best practices for managing wine club memberships and wine club orders within the Nexternal system. The process can be broken down into five components:

  1. Setting up customer types to identify club members
  2. Setting up a club membership sign-up as a product in the store
  3. Processing a club membership order
  4. Creating a club shipment (wine club order)
  5. Processing wine club orders

You can read more about these components here.


5 Design Tips for Your Nexternal Online Store
20 October, 2016

Here are a few tips you can use to improve your Nexternal Online Store. 

  1. Above the fold
  2. Make it clear of what you're selling
  3. Keep right
  4. Quality images
  5. Fast-loading images

To read more about these tips in detail, visit our blog post here.


Wine Leverage Integrates With Nexternal Solutions
19 August, 2011

Wine Leverage, the leader in relationship marketing for the wine industry, is proud to announce that they are now fully integrated with Nexternal and their client wineries.

Wine Leverage prides itself on seamlessly representing their winery clients.  Winery representatives are focused on building the feeling of goodwill between the winery and its club and mailing list customers, which ultimately results in wine sales. The integration with Nexternal has streamlined this process.

Adam Lawson, Wine Leverage’s VP of Operations, stated, “Wineries have been excited to have our reps call on their behalf. However, the process of manually entering hundreds of orders is a major task. Over the past 8 months we have been working to integrate our system with the wineries accounting and POS systems. Now with the integration of Nexternal, our client wineries are now able to simply pull a report from Nexternal of all orders that have been placed by our reps.”

“‘When we engaged Wine Leverage to call our Wine Club members, we were thrilled at the amount of business they were able to generate on our behalf. However, it didn’t take long for us to become overwhelmed with the burden it created for our staff to not only enter the orders, but also to deal with issues such as declined credit cards”, Ruth Fevre, Wine Club Manager at Andretti, stated, “Now, all orders are seamlessly passed into our Nexternal Order Management System and we simply fulfill the orders. What a pleasure to have this partnership with Wine Leverage and Nexternal.

Highway 12 Winery and Andretti have already run successful, fully integrated campaigns with Wine Leverage and many more wineries are following their lead. Ryan Tharp, President of Custom Web Apps was the integration vendor for Wine Leverage.  He was happy to state, “It has been very rewarding to come in and provide the background service that allow Wine Leverage to be an even greater value to their winery clients. In addition, working with Alex Gile and his team at Nexternal has been an outstanding experience.”

“It’s a winning approach for everyone.” Lawson stated.


Nexternal Solutions Webinar -
04 March, 2011

Nexternal Solutions will be hosting a free webinar entitled "Winery E-commerce Software Webinar" on Thursday, March 10, 2011.

The webinar will showcase it's e-commerce software to the wine industry.  The first 45 minutes will be spent demonstrating how Nexternal can help wineries increase their direct sales volume, streamline their fulfillment process and data management, as well as discussing how Nexternal works in conjunction with partners such as Shipcompliant, VinNOW POS, Provino, etc.  The last 15 minutes will be for questions and answers.

When: Thursday, March 10, 2011

Time:  10.00am - 11.30am PST

Click here to register: https://www1.gotomeeting.com/register/797017232

 

 

Selling online using Nexternal and Salesforce.com  

Winery & Nexternal Solutions Ecommerce Software Webinar for VinNOW POS Users
30 July, 2010

Nexternal is hosting a webinar to show case it's ecommerce software which integrates directly with the VinNOW.  You can now seamlessly sync all Nexternal orders and customers into the VinNOW POS system to get a complete overview of customer purchasing history, fulfillment, etc.

The first 45 minutes will be spent going through our winery specific demo and the last 15 minutes will be for questions and answers.

Title:         Winery ECommerce Software Webinar for VinNOW POS Users
        
Date:        Thursday, August 5, 2010
        
Time:        11:00 AM - 12:00 PM PDT

Space is limited.

Reserve your Webinar seat now at:

https://www1.gotomeeting.com/register/397599241

Please contact Nexternal for pricing information at 800-914-6161

Please visit our Winery Testimonials page to read about the success of Nexternal Solutions and the Wineries which utilize Nexternal's Shopping Cart Software.

Title Name Email Phone
Sales Representative Doreen Davis doreen.davis@highjump.com 8009146161 Ext (707)
President Alex Gile alex.gile@highjump.com 8009146161 Ext (229)
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Using the Microworks POS and Nexternal eCommerce Platform Integration


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Using the GSO and Nexternal Integration


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One of the great advantages of using Nexternal for wine club shipments is that members can login online and update their preferred shipping, billing, and credit card information online. Both club member and online customer data is all housed in one location.