Archive for Wine Industry Buyers
Tasting Room Merchandise – Building Your Brand and Boosting Profits.
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Kool Vino Bag
These days, companies that are marketing to a younger crowd often employ something called “street teams.” These teams are made up of groups of young people in the company’s target demographic that are paid to take a product out on the streets or any place where their customers are, and show it, use it, and talk about it to others in an attempt to stir up interest and sales.
Wineries can take advantage of this same tactic to help promote their brands to potential new customers. It’s as simple as effectively offering branded merchandise to visitors in tasting rooms.
“Once the wine is drunk and the bottle recycled, your customers could easily forget you,” said Vanessa Topper of TopNest Designs in Northern California. “If they take home a decanter or corkscrew with your winery’s name on it, chances are they’ll remember you.”
Most tasting rooms today sell merchandise along with Read More→
Advisor: Why Using a Recruiter Makes Sense
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Why Using a Recruiter Makes Sense
Your top financial officer just quit and left you with a gaping hole in the management team. Your winemaker just told you she’s moving to New Zealand at the end of the month. You had to let your sales manager go because he can’t get along with the rest of the staff.
What do you do now?
In the past, many winery owners just sat down, wrote up a want ad and put it in the newspaper or on Craig’s List hoping the right person would see it and respond. This typically resulted in dozens of phone calls getting in the way of normal business, and dozens of resumes flooding the fax machine. Somebody then had to stop whatever it is they normally do in order to sort through all the applicants and try to choose which ones to call back for an interview. Then somebody had to schedule and conduct the interviews, a process that could take weeks.
In the meantime, all the work that would normally be getting done is piling up because of the distractions of the hiring process, including the work of the unfilled position.
Today, instead of do-it-yourself hiring, many savvy winery owners are utilizing the expertise of Read More→
People: Steve Burns – Helping Guide the Wine Industry into a Future of Opportunities
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There are people in the Wine Industry that don’t own vineyards or make wine, yet their impact on our business is indisputable. They are the people behind our winery associations, our media and our trade and they’re making a difference. “People” was created to acknowledge their role and celebrate their successes.
Writer: Jim Brumm
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Steve Burns is a man who loves what he does for a living. What he does is promote wine and wine regions, perhaps better than anyone. As co-owner of O’Donnell Lane, LLC, in Sonoma, California, Burns has his hands just where he wants them—on the leading edge of the wine industry.
Steve Burns
Burns was born in Germany, the son of an army colonel, and lived all over the world as he grew up. Though his father had hopes of him following in his footsteps, Burns hoped to become a veterinarian. He joined 4-H as a boy and studied animal science at Cal Poly in San Louis Obispo. In college he “realized I wanted to get out and do more.” He switched his major and graduated with a BA in business management.
Laughing, he told me, “My first job was selling bull semen for the Angus Association!” Traveling around the Pacific Northwest, this was the genesis of a long career working with trade associations.
“I learned a lot of lessons doing that job,” he said, “both in working for myself and understanding membership-driven trade associations and how they work.” The Angus Association sent him to Sacramento, California, where through a friend’s contacts he was offered a job on the staff of California’s then governor George Deukmejian.
“I didn’t agree with him on many things, but I liked him,” said Burns. In his work with the governor he learned the ins and outs of politics, a subject he loves. He learned how to organize and how to present issues to people. He learned about bringing large groups of people to consensus, a skill that would serve him well in the future.
After working in politics, Burns was offered two jobs: one with the Prune Board, and one with the Wine Institute of California. He joked as he spoke of this crossroad in his career. “Hmm… I could go with the prunes, or I could go with wine… let me see…”
He took the job with the Wine Institute and never looked back. For eight years he served as their international marketing manager, learning the fine details of doing business overseas, and dealing with cross-cultural sales and marketing. His experience in working with associations helped greatly with his success there.
Later the Washington State Wine Commission recruited Burns to help them build Read More→
To Buy or Not to Buy: Factors Impacting Winery Supplier Choice
Posted by: | CommentsWriters: Dr. Janeen Olsen and Dr. Liz Thach, MW, SSU Wine Business Institute
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Is a new press, a wine label design change, or a purchase of fifty new French barrels in your future? If so, how do you and other winery executives determine which supplier to use in order to achieve the highest quality product or service at a cost-effective price?
Positive supplier relationships have always been important in the wine industry, but even more so during tough economic times. With increased global competition and pressure to reduce costs, wineries often scrutinize suppliers more closely to obtain better pricing. At the same time, long-standing relationships are also a primary consideration. So what factors really drive a winery’s decision in supplier selection?
Some of the answers can be found in the results of a new study completed by the Wine Business Institute at Sonoma State University. An online survey was sent to wineries across the US, and the 117 respondents shed some light on factors impacting winery supplier choice.
About the Responding Wineries
Respondents to the survey were primarily winery owners, winemakers, and purchasing managers. The average number of years in business for all wineries was around 15, with a larger percentage (60%) of wineries located in California. Size of winery based on case production included 74% at less than 10,000 cases, 15% between 10,000 and 50,000 cases and 11% producing more than 50,000 cases.
Methods Wineries Use to Find A Good Supplier?
Survey results show that wineries use a variety of methods to identify and research potential suppliers. Figure 1 illustrates that word of mouth is seen as very important or extremely important by (67%), followed by the Internet (44%), trade shows (26%), industry organizations (15%), print publications (9%), and finally social media (5%). The greatest change over previous years appear to be a greater emphasis on the Internet and soc ial media as research tools, and slightly less emphasis on print media and trade shows.
Figure 1: How Wineries Identify Suppliers
What Are the Most Important Factors in Selecting a Supplier?
While pricing is a driver for evaluating new suppliers, it isn’t seen as the only critical factor in the purchase decision. Indeed, as illustrated in Figure 2, high quality Read More→
It’s Trade Show Time… Are You Ready?
Posted by: | CommentsWriter Jim Brumm
Wine Industry Trade Show season is fast approaching. For exhibitors, trade shows are an opportunity to showcase new products, advances and innovations, and to connect with thousands of potential new clients (and reconnect with old ones). For attendees, it’s a chance to learn what’s new and exciting in the industry, attend seminars or workshops to hone your skills or learn new ones, and to rub elbows with others in the industry.
“Technology is really changing the way customers make buying decisions, that’s no secret and no one knows that better than us in this industry”, says George Christie, President of the Wine Industry Network, “but there’s no substitute for what happens when you put a supplier and a buyer in the same room. We attend every show and while they all offer something different, there is one common denominator….they all work like crazy to put prospective buyers in the room.”
For exhibitors and attendees alike, trade shows save Read More→
Wine Industry Network Launches WIN Media
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The Wine Industry Network (WIN), today announced that it would expand their current offering of marketing services to provide complete video marketing and production tailored to meeting the needs of wine industry suppliers, service providers, wineries and winery associations.
Since launching in 2009, WIN has earned a reputation for providing creative new direct marketing services to wine industry suppliers. “Over the past two years we have developed a wide range of marketing services for our members,” said WIN President/Founder George Christie. “Nearly every supplier we work with has expressed a desire for marketing videos to help promote their products. WIN Media is in direct response to these requests,” explained Christie.
The production team that is now WIN Media has produced more than 150 wine industry videos over the past four years and has garnered two prestigious Telly Awards. As video on the internet continues to grow at a tremendous rate, large and small businesses in every area of the wine industry are embracing this medium. It has proven to be one of the most effective ways to communicate a brand message, and more importantly, the personalities behind those brands.
“Providing video marketing & production is the natural evolution for the Wine Industry Network,” said Christie. “We are already in the business of creating first class marketing content for our clients and our video team is committed to producing top quality promotional videos as another way to execute on their strategic marketing goals.”
WIN’s extensive experience within the industry and ability to produce the highest quality videos at an affordable price offer an exceptional opportunity. WIN Media will offer a number of affordable video packages to industry suppliers, service professionals, wineries, industry trade associations, publications and other closely related businesses.
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New Year, New Start…I Assume
Posted by: | CommentsSo how are the new year’s resolutions going? I have already discarded a couple of mine but have high hopes for some of the others. In addition to making (and subsequently breaking) my resolutions for 2011, I have decided that one resolution that I am very much planning on sticking with is one that encourages me to challenge my assumptions.
We assume so much and create so many phantom rules by which we live, that we end up with a brain full of “facts” that actually are dubious opinions with no real evidence that they are indeed… facts. Turning opinions or assumptions into facts can be prevalent when you retail staff makes assumptions as to whether visitors to the tasting room are, or are not, going to purchase wine or join the wine club.
Many times visitors walk into a tasting room and the staff sizes them up, deciding that these particular visitors aren’t going to buy anything. Based on these assumptions they don’t talk to visitors in terms that will trigger a buying response or present them with reasons that will make these visitors want to join the wine club.
Create a different outcome when you’re selling wine or wine club memberships. Do it by simply changing your attitude or assumptions. Instead of assuming that your visitors are not going to join the wine club because they probably already belong to too many clubs already, imagine that the visitors to your tasting room that day are planning to join eight different wine clubs and so far they have only joined two.
Elizabeth Slater- Founder & Vice President of WIN
Our assumptions can just as easily be positive as negative. We really can make it happen. It’s not too late to add one more resolution, especially if you have already broken one, there should be plenty of room.
For a copy of my one-page handout: Challenge Your Assumptions email contact@wineindustrynetwork.com
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It’s Almost Trade Show Season
Posted by: | CommentsElizabeth Slater- Founder & Vice President of WIN
It’s almost trade show season. I say almost because even though it is only November and the first trade show doesn’t happen until January of next year, we all know how time flies… and no time flies faster than between now and the holidays! In addition to the large regional shows: Unified, the Midwest Wine & Grape Conference, and Wineries Unlimited, there are also many conferences happening in individual states.
As Louis Pasteur said, “Chance favors the prepared mind”… clever fellow was Louis. It’s not too early to start preparing for the upcoming conference/trade shows. Trust me, there is plenty of prep work to do no matter which side of the booth you’re on.
For wineries, take a look at the conference schedule and pick out the sessions that will give you the information you need the most. After you have honed in on the sessions, take a look at the exhibitor list and prioritize the “have to visit” booths and the “want to visit” booths. Plan enough time to walk the whole show. You never know what’s out there that will make your job easier or your business more successful. And of course, be sure and stop by the WIN booth to visit our team, we will be at all three shows.
If you’re going to be at the Midwest Conference or Wineries Unlimited, definitely don’t miss the full day Tasting Room Profitability/Wine Club Summit and kick your direct-to-consumer sales and service into high gear. Admittedly I am biased about these sessions as I am going to be participating, but I am confident that they are going to be great!
Finally, don’t forget to save some time for networking. Not only is it beneficial, it’s lots of fun too! Talk to people from different countries and from different parts of the county. A new perspective might trigger a new idea for your business.
The best thing about the conferences and trade shows…there is always something to learn and sometimes it’s in the place you least expect it. See you there!
Tell Me A Story…
Posted by: | CommentsElizabeth Slater- Founder & Vice President of WIN
My friend John says often, “We are known to the world by the stories that we tell… I love telling stories and I love hearing stories. In my work I talk to lots of winery folks and hear lots of winery stories. Here is one of my favorites:
“We are a family owned winery, only using the finest grapes to make handcrafted, award winning wines.”
The reason I love this story so much; because it’s used by most of the wineries in North America to describe their winery. Many times the word small is inserted as the fourth word in the sentence. Do I think it’s a story that will differentiate a winery from most other wineries in North America? Not for a second!
While these are good things to tell visitors, customers, the press, distributors, wine shops, your dentist and the lady at the dry cleaners, it is not a sentence that will make you stand out from the crowd and bring people rushing to your door.
Is your story about terroir, quality, soil, micro-climate, grape clones or French oak? All good things, but will these things differentiate you from hundreds or thousands of other wineries? Once again, a resounding NO!
Keep this information as part of your story, the part you tell after you tell your real story, which could just as well be about the history of the land – A meteorite fell just two yards from your winery in 6000BCE (or BC) and is still stuck in the ground – or the fact that your dog can howl the tune to Red Red Wine by Neil Diamond (if the dog thing is true, make sure your post a video of the dog doing that on your website).
Okay, so one of those two is a little silly (you decide which one). My point is that your story can be about anything that will interest people and keep them delving further into your website and subsequently visiting your winery.
What is your story? Tell me your story through this blog or through WIN’s Facebook page and I will, in a future blog, post my favorites from the ones we receive, point out why these are good stories and how you can structure your stories to help promote your winery and wines to potential customers.
Can’t wait to curl up with a glass of wine and start reading!
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Great Wines From Coast to Coast
Posted by: | CommentsOver the past four months I have had the opportunity to see the wine industry from one side of the country to the other. I have traveled from North Carolina and the Finger Lakes of New York, to Illinois and the wineries of Nebraska and British Columbia, Canada. Everywhere I have been I have tasted excellent wines, have met wonderful people, made new friends and have had a chance to renew ties with old friends. Even the airline travel (bouncing into Denver) and the 95º with 89% humidity weather in the Finger Lakes did not dampen my enthusiasm for the areas and their wines.
I am most happy to report that everywhere I have recently visited consumers were out wine tasting and buying wine. Winery open houses and special events attracted larger numbers of people than expected – Mac’s Creek Winery in Nebraska expected about 250 people for a release party and 750 people showed up! At Heron Hill Winery in the Finger Lakes, a young woman from California was buying wine to be shipped back home. I stopped at Tinhorn Creek in the Okanagan Valley of British Columbia and tasted a delicious Cabernet Franc. I also dropped in to a couple of BC VQA stores and was impressed by the selection of wines and expertise of the staff. In the Yadkin Valley of North Carolina I had a red blend from Hanover Park that was yummy. In Illinois I enjoyed the consistently delicious wines of Lynfred Winery and thanks to General Manager/Winemaker Andrés Basso discovered my affinity for Brazilian style steakhouses.
In between the wine tasting I did manage to get some work done, promoting the Wine Industry Network and speaking at wineries and conferences about marketing, sales and increasing wine club sign-ups. All in all this spring and summer have been ones to remember.
It has definitely been heartening to go into wineries all over the country and see people in the tasting rooms (or wine shops as they are known in BC), tasting wine, buying wine, picking up their wine club shipments and more importantly enjoying themselves!
Elizabeth Slater- Founder & Vice President of WIN
Keep up the good work!
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